Unified Communications, is an essential building block approach, that breaks down the communication barriers between separate products such as: voicemail, e-mail, Wi-Fi, video, cellular, IM, web conferencing, unified messaging, calendar functions and more. The result is an integrated, intelligent, communications experience that empowers knowledge to your workers to spend more time being productive. 
    Unified Communications also simplifies the communications experience by providing a centralized application interface as well as an integrated management console that can be configured to work with any development environment. 
    Thanks to the power of Unified Communications, staying in touch has never been easier.

Please email us today at 

Sales@1stchoicevoicedata.com

to set up an appointment with a 1^st Choice Voice & Data Messaging Solution representative.

Call Center / ACD

ACD facilitates the handling of high call volume with a minimum number of resources. It reduces caller hold time and distributes call volume evenly among employees. Callers are given the option of either immediately leaving a message for agent callback or holding for an agent. Those who wish to hold hear initial and repeating announcements encouraging them to remain in the call queue. This prevents callers from hanging-up and reduces lost calls thereby helping to improve employee efficiency and streamline staffing.

Email us at

Sales@1stchoicevoicedata.com

to setup an appointment with a 1^st choice Voice & Data  ACD / Call Center expert.